FAQ & Help

Payments & Ordering

Q: Is my order secure?
A: Yes. We use a Secure Payment Gateway provided by Shopify and Stripe, the leading secure online Credit/Debit card processor. Your credit card details will be passed securely over the internet.

Q: What Credit/Debit cards do you accept?
A: We accept all major Credit/Debit cards SECURELY over the internet. Security and fraud protection is provided by Shopify and Stripe, the leading secure online Credit/Debit card processor. The cards we accept include: MasterCard, Visa, Visa Electron, Solo, Delta, JCB, Maestro.

Q: Returns: Can I return the DVD(s) ordered?
A: Yes, you may return your purchased DVD(s) within 7 (seven) days, starting from the date you received them but only if they are in their original condition, unopened, in the original wrapping and not used in any way. Subject to those provisos we will refund your Credit/Debit card in full. If you wish to return DVDs to us you would need to pay the return postage and packing and do the following :

Send us an e-mail to: christopher@allegrofilms.com stating that you are returning the DVDs.